NAC unable to maintain reliability following decline in service

Posted on by Biju Shrestha

Service provided by Nepal Airlines Corporation (NAC) is gradually declining as flights from Tribhuvan International Airport (TIA) and its service provided sectors are not satisfactory. In 2016 the number of passenger had increased in comparison to 2015 due to timely flight schedule of two airline companies and two airway bus services but in 2017 it again declined.

Of the two Boeing aircraft of NAC, one is on auction whereas another one has just arrived after maintenance from ST Aerospace Technology of Singapore. Out of two Airbus A320, ‘9N-AKW’ is grounded at Delhi following problem in the engine and will take hefty time for recovering due to the fact that one engine is required to be replaced. Due to all these complications, NAC is bearing flight delays and cancellations hence degrading the quality of service.

As per data from January to July of 2017, passengers have received more service from Jet Airways of India rather than the Corporation by taking 2117 flights till end of July by Jet Airways providing services to 267466 passengers whereas Nepal Airlines had taken only 1818 flights and served 230113 passengers.

Nepal airlines achieved first position in 2016 whereas in 2015 Nepal Airlines was at third position in attending flight and at 5th position for carrying passengers. In the beginning of 2015 there were only two Boeing airplanes, later in February and April two Airbus A320 were added which helped to achieve the position in 2016. Then one of the Boeing was kept for auction and another Boeing was sent for maintenance in Singapore resulting in the number of airplanes to decline and there was decrease in market share, due to which the airline company rented an airplane but again as per law the airplanes older than 15 years were banned and the airplane to be leased from Bhutan was cancelled.

NAC spokesperson Rabindra Shrestha stated that when one plane is under service next plane is used but in case of our country we are not being able even to rent a plane which is why business is declining day by day. Currently the airline is taking flight to New Delhi, Mumbai, Bangalore, Bangkok, Kualalampur, Doha, Hong Kong, and United Arab Emirates.

Due to the shortage of airplanes the company has been compelled to cut off some flights. Previously, there was no flight in New Delhi, Doha, Mumbai and Banglore, and people had to travel in other international airlines to reach there.

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